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Are you losing the connection to your customers?
The risk of losing the connection between your business and your customers is a result of being too product-centric as opposed to being customer-centric.
Customers increasingly long for more with experiences that enhance daily lives and businesses need to make sure that they can retain a strong influence on how your customers view their products and services alike.
Understanding the challenges of Industry 4.0
Most companies talk about I 4.0 , but very few know what it really means.
The challenges of transitioning towards Industry 4.0 are extensive, yet quite simple. The needs and demands of 4.0 include: innovative strategies, processes, products, services and customer relationships. The factories themselves face the challenge of becoming smart factories which will deal with massive amounts of digital info being processed, IoT, self-optimization, and self-configuration with machines working with both machines and humans. 4.0 will also have new implications for staff, stakeholders and users. While Industry 4.0 offers an exciting prospect for manufacturing techniques.
How a designer can foster creativity
Being creative often comes with the motivation to create something of originality. Here at Schindler Creations, we work in distinct industries, which in many ways gives us a lot of opportunities and possibilities for original ideas, because it is still a market that is just starting to reform itself. Often, at the center of all our projects is the goal of creating original solutions to make users lives easier. After understanding facts using different methodologies, our teams need to be creative to generate effective solutions.
Innovation Day 2016
Creatives at work—and why sometimes things blow up…
At Schindler we get together every day, which only makes sense since together we work on solutions that make the world smarter for our partners and their clients. But once a year, we take the time to fine-tune our own ability to innovate. As a team, as the Schindler family, as thought leaders, and as a creative team.
10 years of “Design. Innovation. Together.”
Schindler–past, present and future
10 years is a long time, but for us, it passed by in a breeze. Today, we specialize in innovation strategies for sophisticated products and complex systems. Wow. That sounds big, sounds like responsibility, and sounds like a lot of work. That is all true. But do you know something? It also sounds like a whole lot of fun, passion and blood.
Designing for a complex environment
Interaction design at the foundation of intuitive creation
Manufacturing is undergoing an immense transition. The requirements are increasingly complex and user expectations are rising. This is an important topic for us specialists in the area of innovation strategies and design for sophisticated products. An interview with Florian, our design lead team H.
“Design is not about beauty”
Speech at the “Best of Industry” Gala of our partner “MM Maschinenmarkt”
It was a nice evening and a special evening at the “Best of Industry” Gala of the trade journal “MM Maschinenmarkt.” Firstly, because the winners of the industry awards are voted not just by the MM editors, but also by the readers of “MM Maschinenmarkt.” Secondly, because the best of the best were all there at the Vogel Convention Center in Würzburg. And thirdly, because we were invited as speakers and to announce the award winners.
About the design of invisible services, about services.
Service design as the beginning of every product development? At Schindler, that’s how we work.
What do users really want? What feels good to them and what their real, actual needs? Where do they want to go in the future? It is time to shine a new light on services. Service design as an instrument for focusing on people? For service designer at Schindler, it is more than that. For their partners, they create services that are visible (though sometimes invisible to the user) and tangible. That’s why they like to think of themselves as conductors and consider service design far more than just a design discipline.